Moderation
To make your moderators' work easier, RaidProtect includes very handy moderation commands that let you interact directly with Discord's native features, such as banning and kicking users.
In addition to these actions, RaidProtect sends direct messages to the sanctioned user to explain the reason for their sanction, and this is also recorded in the sanctions history and the server logs for your reference.
Sanction commands (/ban, /kick, /mute, /jail, /warn...), as well as /nick, /clear and /slowmode, are usable via prefix. /modview, /note, /snipe and /onduty are not.
All sanction commands accept the [--silent] option to skip notifying the target by DM. Notification DMs (kick, softban, temporary ban) include a button with a server invite.
🔍 Member moderation view
The /modview command opens a centralized moderation view for a member, gathered in a single response:
- their latest sanctions, with the "View all sanctions" button;
- their internal moderation note, editable with "Edit" (see
/note); - their last deleted message, with the "View all deleted messages (1h)" link (see
/snipe); - their linked accounts, if your server has access to alt accounts, with the "Manage" button for moderators who can ban;
- the "Sanction the user" selector to act right away.
Use the command: /modview (user)
Replace (user) with the desired mention or ID.
The command is also accessible via the context menu: right-click on a profile → Apps → Open Modview.
🖱️ Sanction via the context menu
In addition to slash commands, you can sanction a member directly from their profile via a right-click: Apps → Sanction User.
A window then opens allowing you to enter:
- Sanction type: the type of sanction to apply (required).
- Duration: a duration, for a ban, a timeout or a jail (optional, e.g.,
1d 2h 30m). - Reason: the reason for the sanction.
- Silent: does not send a private message to the sanctioned person.
The types offered depend on your permissions on each command (/ban, /softban, /jail, /kick, /mute, /warn), including Discord Integrations settings. Jail only appears if a Jail role is configured.
Ban a user
The /ban command lets you prohibit a user from accessing your server, permanently or for a given duration.
Use the command: /ban (user) [duration] [--delete-messages=duration] [--silent] [reason]
Replace (user) with the desired mention or ID and [reason] with the reason for the sanction.
[duration]: if provided, the ban becomes temporary (as with/tempban).[--delete-messages]: duration of message history to delete (for example1h,1d,7d). Discord caps the deletion at 7 days maximum. Without this option, the message deletion on ban value applies.[--silent]: skip sending a DM to the target.
You can ban a user from their Discord ID, even if they are not online or present on your server.
Temporarily ban a user
The /tempban command lets you temporarily prohibit a user from accessing your server.
Use the command: /tempban (user) (duration) [--delete-messages=duration] [--silent] [reason]
Replace (user) with the desired mention or ID, (duration) with the ban duration, and [reason] with the reason for the sanction. The [--delete-messages] parameter lets you delete the member's message history (up to 7 days).
Softban a user
The /softban command bans then immediately unbans a member. This lets you delete their message history without permanently excluding them from the server: they can come back with a new invite.
Use the command: /softban (member) [--delete-messages=duration] [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for the sanction. The [--delete-messages] parameter lets you choose the duration of messages to delete.
The softban is particularly well suited to hacked accounts: it cleans up the spam and frees the account, without permanently excluding the member once they have secured their account.
Unban a user
The /unban command lets you remove the ban from a previously banned user, allowing them to join your server again.
Use the command: /unban (user) [--silent] [reason]
Replace (user) with the desired ID and [reason] with the reason for the unban.
Kick a user
The /kick command lets you remove a member from your server without banning them. The user will be able to rejoin the server if they have a valid invite.
Use the command: /kick (member) [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for the sanction.
Timeout (or Mute) a user
The /mute command lets you temporarily restrict a member's ability to interact on the server. During this period, the member will not be able to send messages, react, join voice channels or send direct messages to other members.
Use the command: /mute (member) (duration) [--force-timeout] [--silent] [reason]
Replace (member) with the desired mention or ID, (duration) with the mute duration (e.g., 10m, 1h, 1d), and [reason] with the reason for the sanction.
The [--force-timeout] option (alias ft in prefix) lets you override the threshold rule and force the use of Discord's timeout, even if a Mute role is configured. The duration then cannot exceed 28 days.
You can configure a Mute role and a mute threshold in /settings, "Moderation" tab, "Sanctions", "Mute" row. Beyond the defined threshold, the bot will automatically apply the Mute role instead of Discord's timeout, allowing durations longer than 28 days.
Remove a user's timeout
The /unmute command lets you immediately remove the restrictions from a member in timeout, allowing them to regain all their interaction capabilities on the server.
Use the command: /unmute (member) [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for removing the timeout.
Jail a user
The /jail command lets you isolate a member by assigning them a restrictive role. The Jail is intended as an alternative to banning: the member keeps very limited access to the server instead of being completely excluded from it.
Use the command: /jail (member) [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for the sanction.
The Jail role must be configured via /settings before you can use this command. Automatic modules, on the other hand, fall back to a timeout when no Jail role is configured. A jailed member is also disconnected from their voice channel.
Temporarily jail a user
The /tempjail command lets you temporarily jail a member for a defined duration.
Use the command: /tempjail (member) (duration) [--silent] [reason]
Replace (member) with the desired mention or ID, (duration) with the jail duration, and [reason] with the reason for the sanction.
Release a user
The /unjail command lets you remove the Jail role from a member, allowing them to regain their normal access to the server.
Use the command: /unjail (member) [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for the release.
A member in quarantine (minimum account age, Discord quarantine) is not in jail: /unjail refuses it and explains how to lift their quarantine.
Warn a user
The /warn command lets you formally warn a member via a private message sent by the bot.
Use the command: /warn (member) [--silent] [reason]
Replace (member) with the desired mention or ID and [reason] with the reason for the warning.
📝 Moderation note
The /note command lets you add or edit a member's internal moderation note, without having to go through /modview. The note is only visible to moderators.
Use the command: /note (user)
Replace (user) with the desired mention or ID. A window opens to enter or edit the note, up to 300 characters. Adding, editing and deleting a note are recorded in the moderation logs.
🏷️ Change a member's nickname
The /nick command lets you change a member's nickname on the server, or reset it.
Use the command: /nick (user) [pseudo]
Replace (user) with the desired mention or ID. The [pseudo] parameter is the new nickname to apply (32 characters maximum). If omitted, the member's nickname is reset.
The command requires the Discord Manage Nicknames permission and is also accessible via the aliases nickname, rename and setnick as a prefix command. Changes are recorded in the server logs.
🧹 Delete a group of messages
The /clear command lets you quickly delete a certain number of messages in a text channel. You can specify a user to delete only their messages.
Use the command: /clear (amount) [user]
Replace (amount) with the number of messages you want to delete (from 2 to 100). Add [user] using the mention or ID to target only their messages in the channel. In prefix form, the command also answers to the alias clean.
🕒 Enable slowmode in a channel
The /slowmode command lets you enable or modify the slowmode of a channel, in order to limit how frequently users can send messages.
Use the command: /slowmode (delay) [duration] [channel] [reason] [--silent]
- Replace
(delay)with the desired time between each message (e.g.,5s,1m,10m,1h, up to 6 hours;0to disable). - Add
[duration]to automatically disable the slowmode after this duration (e.g.,30m,2h). - Add
[channel]if you want to apply slowmode to a different channel than the one where you type the command. - Add
--silentto announce nothing in the channel. - Add
[reason]to specify the reason, which will be recorded in the server logs.
🕵️ Retrieve a deleted message
The /snipe command shows the messages deleted in the past hour in a channel, page by page, from newest to oldest.
Use the command: /snipe [user] [--channel=#channel]
- Without an argument: shows the deleted messages of the current channel.
- With
[user]: shows only the messages deleted by that user. - With
[--channel]: searches a different channel than the one where you type the command.
From the response, you can sanction the author of a message. The response is only visible to you.
/snipe only sees the messages that RaidProtect keeps in memory, for one hour. They are only kept if "Message caching" is enabled (/settings, "Utilities" tab, disabled by default), or if the anti-spam or reports are active, which enables it automatically: using /snipe at that point records the setting, which stays active even if the anti-spam and reports are turned off later. Otherwise, the command says that message caching is disabled and offers to enable it to an administrator (or to a member allowed to use /settings when the Integrations permissions are applied).
To enable message caching:
- Run the
/settingscommand. - Open the "Utilities" tab.
- Click "Enable" next to "Message caching".
These messages stay in memory for one hour and are never written to the database. The /privacy command shows what RaidProtect stores about your server.
🟢 On-duty role
The on-duty role lets your moderators signal that they are available: with the /onduty command, each one goes on or off duty, and we add or remove the configured role.
Use the command: /onduty
The response is only visible to you. The same effect is available with the "On duty" button of a staff panel (/display staff).
Configure the on-duty role
- Run the
/settingscommand. - Open the "Utilities" tab.
- Click "Configure" next to "On-duty role".
- Choose an existing role in the selector, or click "Create one for me" (we create an
On dutyrole with no permissions at all).
Configure the on-duty role: moderators mark themselves on or off duty with the
/onduty command, which adds or removes this role.
On-duty role
Support Server
DocumentationThe on-duty role is taken on a self-service basis by your moderators: it must carry no sensitive permission. We refuse a role that has Administrator, Manage Server, Manage Roles, Manage Channels, Manage Webhooks, Manage Messages, Manage Threads, Manage Expressions, Manage Events, Kick or Ban Members. RaidProtect must also have the Manage Roles permission, with a role placed above the on-duty role.
📋 Moderation logs
By default, moderation logs are sent to RaidProtect's general logs channel. You can configure a dedicated logs channel to separate moderation actions from other logs.
- Run the
/settingscommand. - Open the "Moderation" tab.
- Click "Configure" next to "Logs".
- In the "Moderation" selector, choose the channel where moderation logs will be sent, or use the "Create one for me" button.
Bot Logs configurationConfigure bot logs on your Discord server.
GeneralThe "Logs" screen groups three channels: "General", "Moderation" and "Captcha". A "Moderation" or "Captcha" channel left empty sends its logs to the general channel. The "Passive moderation logs" toggle chooses whether RaidProtect also logs actions made without going through the bot. Channels, roles, members, messages and voice have their own server logs.
Frequently asked questions
Why does /snipe find no message?
RaidProtect only keeps messages in memory if message caching is enabled in the "Utilities" tab of /settings, or if the anti-spam or reports are active. Only the last hour is available.
What permission is needed to use /onduty?
By default, the Manage Messages permission. You can adjust it in Discord's Integrations. An administrator must first configure the on-duty role in the "Utilities" tab of /settings.
Can I ban a user who is not on my server?
Yes, with /ban and their Discord ID.
